Yes, it's a legal requirement in the UK. All dogs and cats must be microchipped by law. Beyond the law, your Lassie policy requires your pet to be microchipped and for your microchip details to be kept up to date. This matters most if your pet goes missing or is stolen. If your microchip information is out of date and you make a claim under your Missing or Stolen Pet cover, your claim could be rejected. If your pet goes missing, you'll also need to notify your microchip provider within 48 hours as part of the claims process.

Lassie covers unexpected accidents and illnesses, including vet fees, prescribed medication, dental accidents, emergency treatment, and complementary therapies. Higher-tier plans add dental illness, behavioural treatment, specialist diagnostics like MRI scans, cruciate ligament surgery, and even advanced treatments like stem-cell therapy on Gold.

All plans also include third party liability cover for dogs, emergency boarding if you're hospitalised, and reward costs if your pet goes missing. Your annual vet fee limit runs from £4,000 on Bronze up to £20,000 on Gold, with death cover available as an optional add-on.

Yes. All Lassie plans cover dental accidents (like a broken tooth) up to your full vet fee limit on Bronze, Silver, and Gold. Dental illness - including tartar removal, root canals, and extractions - is covered on Silver and Gold plans.

To make a dental claim, your pet must have had a vet dental check-up in the 12 months before any symptoms appeared, and all recommended treatment must take place within 6 months of the initial recommendation.

Routine descaling, polishing, and cleaning aren't covered unless carried out as direct treatment for a diagnosed dental illness.

Yes - Lassie includes cover for travelling with your pet across two areas:
Emergency vet treatment abroad is covered for EU travel on Bronze and Silver, and worldwide on Gold, so if your pet has a medical emergency while you're away, their vet costs are covered up to your annual vet fee limit.

Travel expenses are also covered if your trip is disrupted because of your pet. This includes cancelling before you go, cutting your holiday short, or having to extend your stay - for example if your pet needs emergency treatment or goes missing. Cover runs from £1,000 on Bronze up to £3,000 on Gold, and applies for trips of up to 90 consecutive days (up to 180 days total in a policy year).

A couple of things to bear in mind: you must follow UK government guidelines on taking pets abroad, your pet must be microchipped with up-to-date details, and any claims must be supported by paperwork evidencing your costs. Travel to destinations against UK government advice won't be covered.

Yes - you're free to visit any veterinary surgeon registered with the Royal College of Veterinary Surgeons (RCVS). There are no networks or approved lists to worry about for standard vet care, so you can stick with your usual vet or visit any registered practice, including specialists and emergency clinics.

The one exception is complementary or behavioural treatment, such as physiotherapy, hydrotherapy, or behavioural therapy. For these, the treatment must be carried out by a practitioner who is a member of a recognised professional body approved by Lassie, and must be referred by your vet first. Lassie doesn't make recommendations on who to use - that's a conversation to have with your vet.